To ESG Investors and Experts
Health and Safety
Policies
Health and safety policies and commitments
AEON Co., Ltd., UNI Global Union, UA Zensen, and the AEON Group Labor Union signed the Global Framework Agreement in November 2014. The purpose of this agreement is for companies and labor unions to recognize each other as partners, sharing awareness of respect for rights, such as basic human rights in the workplace, defining responses to impact on the global environment, and striving to translate these agreements into specific action. This is only the third instance of such an agreement in Japan. The details of the agreement include respect for the eight core ILO (International Labor Organization) treaties that cover the minimum age of employment, as well as treaties on occupational safety, health, and work environments. AEON will pursue labor rights, human rights, and environmental initiatives with the cooperation of the other three signatories, both in Japan and internationally.
On June 30, 2020, AEON established the AEON COVID-19 Protocol for Infectious Disease Control, which provides standards for pandemic prevention measures to prevent the spread of COVID-19.
With this protocol, AEON aims to make pandemic prevention measures a part of everyday life through permanent, rather than temporary, pandemic prevention measures. AEON also aims to protect the health and livelihoods of customers and employees, working together with our customers to help local communities live safe and secure lifestyles.
To prevent the spread of the virus, which began spreading in January, AEON has worked in cooperation with customers to adopt pandemic prevention measures based on the latest knowledge of the virus and scientifically based advice from experts.
Under the protocol, AEON has incorporated the prevention measures adopted to date as clear standards. AEON has also employed the supervision of three pandemic prevention experts to educate employees and inform customers on a continual basis. First, the protocol defines the AEON Pandemic Prevention Pledge. Next, the protocol addresses the ways in which AEON is handling various issues
In addressing (1) the risk of infection from employees and (2) the risk of droplet infection and contact infection in our facilities, AEON will adopt standards for preventative measures and ask customers to kindly cooperate with us in regard to these measures.
* AEON has prepared protocol information in English and Chinese to educate employees and inform customers in every country AEON operates.
In the future, AEON will continue to incorporate the new normal as part of everyday lifestyles through the actions of our employees and the cooperation of our customers. More than ever before, AEON must do its utmost to ensure the safety of local communities and inspire confidence.
Board Member Roles
Health and safety supervision by the board
We established the Compliance Committee, chaired by the general manager of the Administration Division, to confirm the status of compliance with laws, regulations, the articles of incorporation. In this way, the committee identifies issues and deliberates improvement measures. The proceedings of the Compliance Committee are reported to the Executive Council , and matters deemed important are reported to the board of directors.
Employee health is the foundation of our corporate activities. We believe healthy employees allow us to provide services that offer health and mental well-being to the customers in our communities. Therefore, we engage in employee health management as a group.
Each department holds a monthly meeting to address and improve the work environment. We strive as an entire organization to improve our daily work styles.
Monitoring and management of health and safety performance
To curtail long working hours, in particular, AEON MALL monitors progress in accordance with numerical targets.
Health Management (Local Residents / Employees)
Efforts to improve the health of local residents and employees
In February 2020, in cooperation with Shimotsuma City and related organizations, AEON MALL Shimotsuma (Ibaraki Prefecture) held a dementia supporter training course for customers. In addition to teaching accurate information about dementia and points to consider when communicating with dementia sufferers, this course also featured exercises for brain stimulation and activation. Together with these courses conducted at various malls, AEON MALL will also hold courses tailored to our specialty store tenants and company employees, teaching about how to treat customers with dementia. In addition, the AEON MALL app offers a fun health promotion function where users can check the number of steps they have taken in a day, both inside and outside our malls. Users can also compare their figures to national weekly step rankings.
To support the healthy lifestyles of our customers, we offer AEON MALL Walking at nearly all malls in Japan. These malls feature a walking course in which customers can enjoy shopping and physical exercise regardless of the season, weather, or time.
We have been cooperating with the Ministry of Health, Labor and Welfare and the Japan Sports Agency in their efforts to promote health. In 2019, we began supporting the Japan Sports Agency's Sport in Life project. Between July and August, we sponsored Mall de Sports events at about 150 malls. In this event, we allow shoppers a sports experience using the cool and comfortable mall environment.
■Step Walking
By walking on this design, people can compare their own stride with the appropriate stride for each age group and height.
■Climb Walking
Encourage the use of stairs to increase physical activity. Malls play children’s songs in stairwells, which are decorated with fun, colorful art.
■Balance Walking
To encourage people to review their walking postures, malls feature hallways in which customers can measure their speed, balance, posture, etc. to understand their walking age and receive feedback.
Initiatives with our Occupational Health and Safety Committee and labor union
As a mechanism for dialogue between representatives of our employees and of the Company, we hold labor-management meetings 4 times a year (names/information TBC by HR), and work in a collaborative way between labor and management to implement an appropriate working environment and working conditions. Management and labor also exchange opinions and coordinate based on the common understanding that the health and safety of our employees is an important issue.
Occupational safety and health
Number of Employees Who Have Received Training on Health and Safety Standards
| Unit | Scope*1 | FY2018 | FY2019 | FY2020 | |
|---|---|---|---|---|---|
| Number of employees who have received training on occupational safety and health*2 | Persons | ② | 3,688 | 4,003 | 3,022 |
② Consolidated. (Includes overseas and subsidiaries)
*2 Health Supervisors (Stipulated in Japan’s Industrial Safety and Health Law) Emergency first-aid training. Evacuation drills (fires and earthquakes, etc.). Mental health care.
Lost Time Injury (LTI) Rates
| Unit | Scope*1 | FY2018 | FY2019 | FY2020 | |
|---|---|---|---|---|---|
| Number of occupational accidents (excluding commuting accidents) | Numbers | ② | 41 | 30 | 18 |
| Number of deaths due to occupational accidents*2 | Numbers | ② | 0 | 0 | 0 |
| Number of lost time accidents*3 | Numbers | ② | 6 | 2 | 1 |
② Consolidated. (Includes overseas and subsidiaries)
*2 Number of occupational accidents (excluding commuting accidents) resulting in death
*3 Number of occupational accidents (excluding commuting accidents) in which employees were unable to work the following day due to medical treatment for injury or illness