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Employees
Actual
Voluntary separation rate for full-time employees
| Unit | Scope*1 | FY2018 | FY2019 | FY2020 | |
|---|---|---|---|---|---|
| Annual turnover for full-time employees | Persons | ② | 271 | 326 | 314 |
| Number of employees above released by the company | Persons | ② | 14 | 14 | 28 |
| Number of employees above separating due to personal reasons | Persons | ② | 242 | 285 | 263 |
| Number of employees above retiring | Persons | ② | 15 | 26 | 24 |
| Total number of AEON Mall employees (total of headquarters and mall offices) | Persons | ② | 3,070 | 3,296 | 3,708 |
| Number of non-regular employees above (contract employees and temporary employees) * Does not include business consignment |
Persons | ② | 1,376 | 1,311 | 1,406 |
② Consolidated. (Includes overseas and subsidiaries)
Percentage of Employees With Disabilities
| Unit | Scope*1 | FY2018 | FY2019 | FY2020 | |
|---|---|---|---|---|---|
| Percentage of Employees With Disabilities （%) | % | ① | 1.90 | 1.86 | 2.32 |
② Consolidated. (Includes overseas and subsidiaries)
Percentage of Female Employees (Global)
| Unit | Scope*1 | FY2018 | FY2019 | FY2020 | |
|---|---|---|---|---|---|
| Percentage of Female Employees (%) | % | ② | 34.1 | 36.8 | 45.6 |
② Consolidated. (Includes overseas and subsidiaries)
Percentage of employees receiving regular performance reviews and career development guidance
| Unit | Scope*1 | FY2019 | FY2020 | |
|---|---|---|---|---|
| Annual number of employee interviews | Times | ② | 3.5 *Average | 3.6 *Average |
| Ratio of eligible employees (full-time) | % | ② | 99 *Average | 99 *Average |
② Consolidated. (Includes overseas and subsidiaries)
Systems/Training
Compensation provided to regular employees, but not to non-regular employees
Compensation is provided equally.
Childcare leave
Kirakira vacation system
AEON MALL regular employees and flextime employees (part-time workers) receive up to two days per year for birthdays, anniversaries, trips to ancestral homes, family care, childcare, school or community events, etc., through the Kirakira vacation system adopted to encourage people to value the time they spend with their families.
In 2020, the rate at which people took eligible childcare leave was 100% for women and 53% for men.
Time devoted to employee skills development training
| Unit | Scope*1 | Boundary | FY2018 | FY2019 | FY2020 | |
|---|---|---|---|---|---|---|
| Employee training: Total annual training hours*2 | H | ② | Entire structure | 8,840 | 8,634 | 8,375 |
| Employee training: Total annual training cost*3 | Million yen | ② | Entire structure | 303 | 324 | 80 |
| Total number of trainees*4 | Persons | ② | Entire structure | 4,247 | 4,411 | 4,126 |
② Consolidated. (Includes overseas and subsidiaries)
*2 Total lecture training hours for mall office staff and head office staff. Training for specialty store employees is not included.
*3 Total of venue fees, lecturer fees, student transportation fees, etc.
*4 Total number of participants in training for mall office staff and head office staff. Training for specialty store employees is not included.
The AEON Group conducts a morale survey once a year to improve employee satisfaction. Our satisfaction results for fiscal 2020 were somewhat higher than those for fiscal 2019.
The surveys are categorized into executive employee surveys, general employee surveys, and hourly wage employee surveys. We check our progress in improving employee satisfaction for 24 items, including acceptance of company philosophy, satisfaction with compensation, and interest in work duties.
Overall, the satisfaction level was higher than the average of the AEON Group, and we will continue to work on each of our issues to increase the satisfaction level further.
Personal Development Training for Employees
We provide many opportunities for employees to learn through various training programs based on their qualifications, positions, and other levels of growth. AEON MALL provides education and training programs across a wide range of topics. We design training to share and instill values toward the ideal that the Customer Comes First, part of the AEON Basic Principles. We also offer practical training according to years of service and position to improve employee knowledge and skills required of a commercial developer. The AEON Business School is a program for employees desiring other knowledge and skills for their future careers. We also pursue a variety of certification support systems (self-study) to help employees develop personally.
In response to the increase in younger employees, we have been expanding practical training since fiscal 2017 in collaboration with our sales division, business department, and education department. In addition, our mall reform department plays a central role in creating a skills acquisition checklist and using the list as a tool to confirm the knowledge and skills required for work duties. We are also furthering the development of an environment in which each employee learns important company knowledge independently through a collection of materials for the internal database.
Since fiscal 2018, we have adopted a system that incorporates the holding of recommended certifications in promotion exams.
In our pursuit of global business, as well as to quickly foster human resources that will lead our global businesses, we have implemented a short-term system that very nearly replicates the experience of working long-term at an overseas location.