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Corporate Social Responsibility (CSR) Activities

Ensuring Reliability Through the Tireless Pursuit of Safety

  • Safety management at shopping malls

    On any given day, many different customers will visit a mall. Having the right facilities and staff on hand are thus critical to ensuring that customers safely enjoy their time there. In addition to installing all equipment mandated by building codes, fi re codes, and other regulations, we give extensive guidance to our employees and those at specialty stores on matters of public safety. Automated External Defibrillators (AEDs) are located throughout our malls, and ÆON MALL and tenant employees receive regular training in the use of these devices so that they will be able to help if someone in the mall should suffer a ventricular fibrillation. In an effort to enhance safety and security, we recruit people with police and firefighter training to head up security and serve as liaisons with local police and fire departments. These staff members give full attention to ensuring the safety of operations and providing related instruction at our malls.

  • This sign is clearly visible even at a distance.

  • For the sake of all customers

    At ÆON MALL we incorporate universal design into every one of our malls to create malls that are safe and comfortable for all customers. In our spacious shopping malls, signs that direct visitors to essential facilities are extremely important. For this reason, we consult with specialists on ways to make these and other elements more visible and intuitive, so that even first-time visitors can find their way around easily. Restrooms at our malls, for example, emphasize comfort and ease of use. Facilities typically include not only multifunctional restrooms for convenient use by elderly and disabled customers, ostomate-compatible restrooms, and for children, but also powder rooms, nursing rooms, and baby changing beds.

  • Nursing rooms and baby changing beds emphasizing comfort and ease of use.

  • Role in disaster prevention

    ÆON MALL is entering into cooperative disaster response agreements with local governments and other entities in the regions where it develops. In conjunction with these partners, ÆON MALL is not only utilizing malls for disaster prevention drills, but is also putting up large-sized tents (balloon shelters) at malls to serve as evacuation sites for victims of earthquakes and similar catastrophes.

  • The balloon shelter serves as an evacuation site during emergencies.

  • Raising awareness among tenant employees

    For specialty store employees, who come into direct daily contact with customers, ÆON MALL seeks to improve safety consciousness and has measures in place to achieve this. For example, specialty store employees take part in disaster response drills at the mall, and gain fi rsthand experience in leading a safety evacuation and in extinguishing fi res. In addition, we require employees to submit a health condition checklist to combat the spread of infl uenza, and we also require employees of restaurant and drinking establishment tenants to submit to regular stool tests.

  • Disaster prevention drills held on shopping mall grounds.