AEON MALL is developing malls in Japan, China and ASEAN to meet the needs of the local community.In FY2019, along with opening 4 new malls in Japan and overseas, we have assertively conducted oor expansion and renovation of our existing malls.New openingOpened in June 2019, AEON MALL ChangShu XinQu became our 20th mall in China. We have a signage display system installed where cus-tomers can use a smartphone app to virtually try on clothes from several specialty stores without having to move around the mall. Furthermore, we provide a new shopping mall experience that inte-grates the latest digital technology. For instance, we have introduced functions utilizing face-recog-nition, including lockers that open and close by au-thenticating the user's face, and robots equipped with articial intelligence that memorize customers' names along with the stores they have visited be-fore to suggest services tailored to each customer.The Latest Domestic and Overseas Mall TrendsAEON MALL ChangShu XinQu (Jiangsu, China)The latest digital technology improves convenience in the mallAEON MALL Fujiidera, which was closed in 2014, was reborn in September 2019. We have created a new bustling destination, in response to the expectations of local residents as a state-of-the-art commercial facility that oers overwhelming convenience, a rich variety of food, and the fun of having a wide range of choices in their everyday lives.AEON Fujiidera Shopping Center (Osaka Prefecture)Birth of a local-oriented community centerAEON MALL Qingdao Xihaian Xinqu opened in Qingdao, a city of international coastal resorts, in November 2019. We provide a highly entertaining mall environment by making full use of digital technology, such as creating a sense of season with a huge 700-inch, see-through LED vision, and creating three-dimensional images with fog and light. In addition, our company in China is the rst among our business to intro-duce a state-of-the-art facial recognition payment system, allowing customers to enjoy shopping without carrying a wallet or smartphone.In December 2019, we opened a mall that proposes a life-style coexisting with nature in Vietnam where there has been an increased environ-mental awareness. Plants are decorat-ed at locations inside and outside the mall and vine tunnel pergolas are installed along the passage leading to the mall.We also propose an eco-friendly lifestyle in consideration of the envi-ronment, for example, reducing power consumption by introducing an air conditioning chiller that can be operat-ed in response to air condi-tioning uctuations.AEON MALL Qingdao Xihaian Xinqu (Shandong, China)AEON MALL Ha Dong (Vietnam)Using digital technology to create new values for mallsBirth of a nature-friendly, green eco-mallAEON MALL CSR / ESG Report 202034
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