We installed an emergency outlet in the mall’s water tank and provided drinking water to local residents aected by the water outages. Since we checked the water quality every day, we were able to smoothly notify the city and the public health center.We would like to express our gratitude to AEON MALL Kisarazu for their great cooperation as a base for recov-ery from this disaster the scale of which we had nev-er experienced before. The agreement we signed with AEON Co., Ltd. a few months ago worked eectively. When a large-scale power outage occurred on the 9th, we contacted AEON headquarters with a request for 800 car parking slots. Our application was swiftly commu-nicated to the site and we received prompt cooperation from AEON MALL Kisarazu. Even when our recovery eorts were taking lon-ger than expected, they were very kind, saying "Don't hesitate to use the parking space" and also helped us procure various supplies.Tokyo Electric Power Company and nine electric pow-er companies from all over Japan came to AEON MALL Kisarazu. The parking lot and the conference room were used eectively because it was ecient to convey infor-mation to many workers assembled in one place. Unlike using a park or a schoolyard, it was easy for the workers to buy food and supplies at AEON MALL Kisarazu, so I think their burden was greatly reduced. The sta at the oce always treated us with kindness and the sta at the restaurants also extended a warm welcome to us, for which I would like to thank everybody on behalf of the on-site workers.In consultation with Kisarazu City, for three days from the 16th, we operated special shuttle buses that looped around between four evacuation centers in the city and the mall. We responded to the needs of elderly people who were unable to go shopping and children who wanted to play and exercise in a wide-open space.The Cosmo Oil sales station operating on the mall premises resumed business on the 11th. A lot of customers in dire need of refuel came to the station. Our employees cooperat-ed to oer help such as guiding the cars.AEON MALL Kisarazu suspended business on September 9th and 10th to conrm the safety of the sta of specialty stores.After conrming the facility's safeness, the mall resumed business operation from the 11th to continue providing food and daily necessities while also serving as a recovery base to ease the burden of various regional infrastructures.Serving as a base for power restorationServing as a base for local infrastructures supportUnder the “Mutual Assistance Agreement in Event of Disasters” signed in June 2019 by Tokyo Electric Power Company Hold-ings, Inc. and AEON Co., Ltd., we provided parking spaces at the mall (for up to 1,000 cars) to Tokyo Electric Power Company and other electric power companies in Japan, as well as a conference room in the building.We installed temporary charging stations (for up to 46 phones at a time) for customers whose smartphones became unus-able due to prolonged power outages in some areas. These stations operated almost full-time and were eectively used.Drinking waterMobile phone charging stationsTransportationGasolineSDGsSustainable Development GoalsTeruhiro YataDeputy Director, Disaster Prevention Department, General & Legal Aairs Oce, Management Planning Unit, Tokyo Electric Power Company Holdings, Inc.Akihiro TakimotoManager, Kisarazu Area Power Distribution Construction GroupKisarazu BranchTEPCO Power Grid, IncorporatedAEON MALL CSR / ESG Report 202019
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