SDGsSustainable Development GoalsIn FY2018, because there were more natural disasters than usual, we responded in a variety of ways to ensure the safety of customers and employees of the specialty stores and to function as a local infrastructure.Main disaster response case examples2018 July Heavy Rain(June 28 - July 8, 2018)Takahashi River near the mall reached an alarming level that could trigger oods at midnight, July 6, and we immediately made our multistory parking lot available to the evacuees as a temporary evacuation area in accordance with the disaster-prevention agreement with Kurashiki City. Security guards and our six employees came to the mall and opened the parking lot and some restrooms in the building for the evacuees. We received such information via Disaster Information (area e-mail) sent from Kurashiki City, and we accepted about 2,300 vehicles until 1:00 a.m. on July 7.AEON MALL Kurashiki (Okayama Prefecture)When the river near the mall reached a dangerous water level that could trigger oods due to heavy rain on July 6, we received a request from Fuchu-cho Disaster Risk Management Division for our customers not to exit the mall. We opened the food court at 20 o'clock to the public for customers who have trouble returning home, and provided drinking water and opened the restrooms to the public by assigning security guards overnight. 93 customers took refuge until the morning.AEON MALL Hiroshima Fuchu (Hiroshima Prefecture)Hokkaido Eastern Iburi Earthquake(September 6, 2018)In Asahikawa where a seismic intensity of 4 was recorded, and the entire area including our mall facilities lost power. In consultation with JR Asahikawa Station that recovered from the power failure earlier, we provided battery chargers by bringing all extension cords and mobile phone power taps in the mall into the concourse of the station. We also made some of our restrooms available by carrying water from the water receiving tank and conducted over-the-counter sales of groceries and daily necessities.AEON MALL Asahikawa Ekimae (Hokkaido)2018 Typhoon No. 24 (Sep. 21 – Oct. 1, 2018)At midnight on September 30, a storm developed with a maximum wind velocity exceeding 40 meters per second, and a power failure occurred in areas covering a wide range of Hamamatsu City. On October 1, AEON MALL Hamamatsu Shitoro provided 20 charging cables in the mall and opened the AEON Hall to the public as a study room. AEON MALL Hamamatsu Ichino (Shizuoka Prefecture) also provided a charging space and opened part of the parking lot to the public.AEON MALL Hamamatsu Shitoro (Shizuoka Prefecture)2018 Typhoon No. 21 (Aug. 28 – Sep. 5, 2018)On September 4, nearly 100 foreign tourists visiting Japan got stuck at the mall because the connecting bridge between Chubu Centrair International Airport and Tokoname town area became closed to vehicular trac. The mall arranged two special buses because many customers were in a hurry, and took the customers to the airport immediately after vehicles were allowed to go to the airport.AEON MALL Tokoname (Aichi Prefecture)Area e-mail actually transmittedAEON MALL CSR / ESG Report 201921
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