SDGsSustainable Development GoalsAEON MALL is working on continuous improvement by in-troducing quality universal design for our customers to lead a comfortable life and by listening to our customers such as conducting surveys periodically. Moreover, we are actively in-troducing cutting-edge technologies such as the installation of digital signages that have voice-recognition functions to understand customers' questions and provide suitable advice.Universal designSince 2008, AEON MALL has been advancing the instal-lation of EV chargers at each shopping mall for environ-mental conservation and the realization of a sustainable society, and for promoting the popularization of CO2 emission-free electric vehicles and plug-in hybrid vehi-cles. As of the end of February 2019, we have built a charger network with a total of EV chargers at 146 shop-ping malls in Japan, and have installed 503 EV chargers at 12 shopping malls in China. In 2017, we were the rst Japanese company to participate in the international business initiative "EV100" the goal of which is for enter-prises to popularize electric vehicles and promote envi-ronmental improvements.Promoting the popularization and use of EV Some of our shopping malls within walking distance of sta-tions are rewarding customers who visit malls by train. Also, we are working with railroad companies and transportation bureaus to create a better envi-ronment where customers can visit the malls by using public transportation including shuttle buses we operate to connect the mall and station or the mall and airport.Promoting the use of public transportationAt the 19th nationwide local elections held in April 2019, we installed early poll-ing stations at 44 AEON MALLs and AEON Shopping Centers in Japan (Some are also same-day polling stations). We provided a convenient voting environ-ment not only for customers but also for employees working at our malls with easy access to buses stopping at the mall or to the large parking lot for those coming by car. At the election of Tsugaru city council members held in Janu-ary 2019, the number of votes at the polling station installed in AEON MALL Tsugaru Kashiwa (Aomori Prefecture) was more than 50 percent of the total number of votes at all early polling stations, which attested to the convenience of the polling station and led to the improvement of the voting rate. We plan to actively promote the installation of polling stations for future elections. Installation of polling stationsAEON MALL CSR / ESG Report 201917
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