AEON MALL CSR REPORT 2018

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Indonesia with a population of more than 250 million people and an average age of people in their twenties is an extreme-ly important base among ASEAN countries, and is actively promoting the dominant strategy in urban areas surrounding Jakarta, the capital of Indonesia. Two malls we have thus far opened are highly supported by a wide range of customers because of large parking lots, barrier-free properties, and a wide variety of restaurants, in addition to mall operations which AEON MALL and specialty stores are jointly working on. From an environmental standpoint, we continue to introduce equipment and systems which come ahead of local commercial properties and focus on guiding and training local sta members who will pass on these AEON MALL values.Our business cannot operate in any country without connec-tions with local communities. Taking climate and natural fea-tures, diversity of religions, and localities into accounts, we plan and implement a wide variety of projects which can mo-tivate customers to visit our mall. We have also challenged ourselves in joint sales promotion and succeeded in increas-ing the number of visitors by 7% over the previous year. We are promoting dierentiation from our competitors by trying to enhance the value of mall experience.In addition, we are striving for creation of a pleasant, safe and secure, comfortable mall environment through our eorts toward establishing systems to deal with contingencies such as terrorism and disasters by performing vehicle and baggage security checks at the entrance to the mall and preparing manuals.Water from mall is discharged into the river after being treat-ed by septic tank equipment using bacteria. Malls conduct water quality inspection once a month and have conrmed that local euent standard which is said to be stricter than Japanese standards is cleared.A total of 1, 656 people including employees of the specialty stores and partner companies, and security guards partici-pated in large-scale re evacuation drill implemented jointly with re department. Based on the assumption that a re has occurred, the mall carried out drills such as conrmation of chain of command, evacuation guidance, and evacuating of injured people.Thorough implementation of environment and safety measuresEnvironmental awareness of citizens and companies is rapidly increasing in Chi-na, and environmental impact reduction initiatives AEON MALL has been working on are attracting attention. We held a tree-planting ceremony with participation of 500 to 600 customers at each of the four malls which opened in 2017. Further-more, we have installed a total of 155 EV char-gers in preparation for the further dissemination of electric vehicles.Eorts in China SDGsSustainable Development GoalsFeature 1TOP MessageCompany ProleCSR TopicsFeature 2Feature 3The Five Pillars of CSRTogether with Local CommunitiesCooperation with PartnersWorking Environment for EmployeesSafety Management at MallsEnvironmental ConsiderationCorporate GovernanceThird Party’s OpinionAEON MALL DataAccounting Report Safety Management at MallsEnvironmental ConsiderationTakeshi Sanno General ManagerAEON MALL BSD CITYDaisuke IsobePresident DirectorPT AEON MALL INDONESIA (overseas subsidiary)2018 AEON MALL CSR 21