AEON MALL CSR REPORT 2018

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Nowadays, labor shortages have become a social problem in Japan, such as diculty in hiring employees and higher employee turnover, so we are striving to improve ES (employee satisfaction) at specialty stores which joined AEON MALLs by improving work environment where sta can work long in malls.Established best practice "ES Section"AEON MALL has been giving awards to activities at each mall as the “best practice” and trying to expand them to other malls. The "ES Section" newly established in FY2017 selected following activities as an activity which lead to improvement of work environment for employees of specialty stores.Rest space for employees (AEON MALL Nagakute)Collecting “compliments”Believing that compliments lead to in-crease of motivation, AEON MALL Shi-jonawate (Osaka Prefecture) has been collecting “compliments” which were given to specialty stores in the mall. 94 heartwarming messages were gathered in ten days, for which sta members were very pleased.Reducing work burden after closing of storesAEON MALL Okazaki (Aichi Prefecture) has been improved work environment by adding money depositing machines, allowing use of cargo elevators, distributing bus timetables, and making clean work of restaurants consignable to malls, so that employ-ees of specialty stores can leave the mall quickly after closing.Together with Local CommunitiesCooperation with PartnersThe Five Pillars of AEON MALL CSR Also a “Happiness” working placeMall of "Happiness"Partnership with specialty storesFeature 1Working Environment for Employees2018 AEON MALL CSR 16