AEON MALL CSR REPORT 2018

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“Happiness Mall” ProjectMall of "Happiness"New events of domestic malls in JapanTogether with Local CommunitiesCooperation with PartnersWorking Environment for EmployeesThe Five Pillars of AEON MALL CSRFeature 1Opera de AEON MALL enjoyment from opera (AEON MALL Nagakute)Customers are excited whenever they visit and always smile when leaving – Such a commercial property is what we envi-sion as a "Happiness Mall". Amid the rise of e-commerce, I hope our mall is a place where all customer can accumulate wonderful memories of actual experiences each time they visit AEON MALL, and hold a special place in their heart for the mall. With such hope, we started activities for realizing a Hap-piness Mall in FY2017 and they are in full swing.Although each of our malls has implemented various projects so far to allow customers to enjoy themselves, all specialty stores and employees at the Happiness Mall, with the 4 pillars: "Health", "Wellness", "Community", and "Opportunity", work together as one toward further comprehensive approach-es so that customers can feel happy with their experiences during their stay at the mall. Because customers are more health-conscious and want to be satised mentally in recent years, each mall holds various events using wide spaces and halls, and provides opportunities for local residents to deepen exchanges and expand their hobbies at workshops in coop-eration with specialty stores. The whole company is working to realize a true Happiness Mall where all people who are in-volved in AEON MALL including local residents, administrative ocers, and employees can become happy.To a place where wonderful memories are madeMake mind and body happy and refreshedCreate excitement and healing spacesRealize a place lled with local people's smilesProvide opportunity to experience goods and services for an auent lifeMamoru HiyamaGeneral ManagerMarketing DepartmentイオンモールはへHealthココロとカラダを、楽しく元気にWellnessCommunityOpportunity感動と癒しが、広がる空間に地域の笑顔が、あふれる場に豊かな暮らしのための商品・サービス体験機会を2018 AEON MALL CSR 12