CSR

Value Creation StoryStrengths of AEON MALL

SDGs Sustainable
Development Goals
  • GOOD HEALTH AND WELL-BEING
  • GENDER EQUALITY
  • AFFORDABLE AND CLEAN ENERGY
  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY,INNOVATION AND INFRASTRUCTURE
  • REDUCCED INEQUALITIES
  • SUSTAINBLE CITIES AND COMMUNTIES
  • CLIMATE ACTION
  • PARTNERSHIPS FOR THE GOALS

AEON MALL has fostered six strengths throughout its history of continuous growth with regional development.
We will work on further strengthening our management base by improving these strengths.

Strength 1Fund creation and procurement

Fund creation and procurement

AEON MALL maintains a sound financial status with cash flow obtained by managing and operating shopping malls and creates funds by debt funding capacity (Net D/E ratio is about one time). We are accelerating investment recovery speed and en- hancing asset efficiency from sales of assets such as land and buildings of shopping malls to REIT and by using development-type tenant leasing.

● EBITDA: 
101.7 billion yen
(Overseas business: 14.7 billion yen)
● Capital adequacy ratio: 
31.9%
● Net D/E ratio: 
1.1 times

Strength 2Scale dominance and ability to attract customers

Scale dominance and ability to attract customers

We manage more than 150 shopping malls in Japan and attract approximately 1.2 billion customers a year. We have cultivated retail-orientated, localized expertise that also accelerates our expansion in foreign countries particularly in China and ASEAN countries.

● Number of malls: 
153 in Japan
27 in overseas countries
● Number of urban shopping centers: 
23 in Japan
● Gross leasable area: 
Approx. 9,982,000 ㎡
  8,154,000 ㎡ in 
Japan
  1,828,000 ㎡ in  
overseas countries

Strength 3Human resource diversity

Human resource diversity

AEON MALL has work environment where employ- ees, regardless of gender, age, or nationality, can maximize their potentials.
We are actively promot- ing the appointment of local staff to high manageri- al positions as well as giving Japanese employees experience with business overseas. Interactions between these personnel will lead to our growth.

● Female manager ratio:
15.1%
● Number of local staff members in overseas subsidiaries:
1,227

Strength 4Sustainable shopping malls with local community

Sustainable shopping malls with local community

By using know-how from more than 200 bases, AEON MALL develops and manages comfortable, safe and secure shopping malls for various cus- tomers. We are aiming to become sustainable malls chosen by customers and specialty store compa- nies by promoting community efforts for Happiness Mall and by expanding public services.

● Happiness Mall events:
Held in all malls
● Number of malls that have concluded disaster prevention agreements
with local governments:
150
● Number of malls that are designated as a disaster prevention base: 
37

Strength 5Community
network

Community network

AEON MALL keeps close relationship in the com- munity through our tight partnerships with specialty store companies nationwide. Also, we are striving to raise the overall level of AEON MALL customer services through the "Customer service role-playing contest" and sharing excellent case examples and skills which work across industries.

● Number of specialty store companies:
About 8,000
● Nationwide contest* participants:
  Employees of about 30,000 stores
from about 8,000 companies

* Employees of specialty stores compete in customer service skills they have been using in their jobs at this contest,
which is held not only in Japan but also in China, Cambodia, Vietnam, and Indonesia.

Strength 6Environmental conservation

Environmental conservation

With installations such as LED illumination devic- es, solar power generation systems, EV (electric vehicle) chargers, and garbage recycling systems, AEON MALL is working on saving energy, reducing CO2 emissions, and reducing the amount of waste. AEON MALL is also promoting environmental man- agement as a local community center, for example, by acquiring ISO14001 certification as well as hold- ing activities for customers and conducting social studies field trips for elementary schools.

● LED adoption rate:
100% (public spaces in shopping malls)
● Number of installed EV chargers:
Japan: 1,829 (146 malls)
China: 503 (12 malls)