Food sanitation management is placed as the most important agenda in AEON MALL where many eating and drinking establishments have opened their stores, and our own strict rules have been set in order to secure the safety of our customers. We are trying to prevent oil and garbage from flowing out by obligating all eating and drinking establishments in periodic cleaning of the grease traps in their kitchens to adhere to effluent standards.
In 44 shopping malls in Japan, we have concluded agreements to cooperate in disaster prevention activities with the local governments. In the event of an emergency, according to the situation in each region, each shopping mall is prepared to support the region as a site for taking countermeasures against disaster and escaping from danger, with the anchor store of AEON providing local residents with the necessities of life or the opening of the parking area as an emergency evacuation area.
At AEON MALL in which many customers gather, to prepare for earthquakes or fire, we regularly perform disaster-prevention drills including evacuation guidance and fire-fighting, under the participation of specialty store staff. In addition, some malls function as disaster-prevention bases in the event of an emergency by storing drinkable water, portable toilets, huge tents "Balloon Shelter" used for emergency evacuations.
Even if the entire region is blacked out due to a disaster, etc., water stored in the receiving water tank (300 ton as an effective capacity) can be supplied by installing water faucets for emergency use.
19 shopping malls were damaged to part of buildings and equipment by the Great East Japan Earthquake last year. Based on this experience, In AEON MALL Fukutsu that opened first after the earthquake, efforts were made towards antiseismic and quake-resistant measures to further strengthen the safety and security of the customers and to ensure the quick recovery of functions in acting as a regional recovery site in the event of an emergency, while seeking to develop "disaster-resistant facilities".
Sheets put up on the vaulted ceiling
We adopted the construction method of higher earthquake resistance in the ceilings of various buildings.
Furthermore, we increased earthquake resistance for facilities and equipment located on and in the ceiling. We are trying to improve safety performance if the worst-case scenario occurs through the adoption of lightweight film material for the vaulted ceiling at the top right of the building. We also adopted the water receiving tank where quake resistance and durability that are able to withstand an earthquake of similar size as the Great East Japan Earthquake had been considered.
Solar power generation that can be used in the event of a power outage
We try to maintain the function as one of regional recovery sites by putting Disaster prevention drills At AEON MALL in which many customers gather, to prepare for earthquakes or fire, we regularly perform disaster-prevention drills including evacuation guidance and fire-fighting, under the participation of specialty store staff. In addition, some malls function as disaster-prevention bases in the event of an emergency by storing drinkable water, portable toilets, huge tents "Balloon Shelter" used for emergency evacuations. the highest priority to secure not only supply of power for the security system and supply of water, but also supply of power to the main control rooms of the disaster-prevention center and the management and administration office. In the event of a power outage, we will use power generation through solar panels in cooperation with emergency generators. In the event of water shortage or power outage, we made the on-site sewage tanks able to change covers to disaster-purpose covers (sewage tanks for temporary toilets), and placed the temporary feed-water inlet to the water receiving tank, allowing the use of water for drinking purposes from the water receiving tank (effective volume of 300 tons).
Customers coming to AEON MALL cover a wide range from breast-fed children to the elderly, including persons with disabilities, pregnant women and foreigners. In order to have any customers spend time securely and comfortably, our company has implemented universal design, ahead of other commercial facilities. Even after that, we are working on continuous improvement from hardware and software aspects by regularly performing questionnaires for opinions from our customers.
Guidance through easy-to-understand signs together with a friendly information counter;
color, size, positioning of the signs were verified with the help of specialists in the dedicated pursuit of ease-of-understanding.
The main floor consists of elastic carpets that prevent legs from getting tired even walking for a long time alongside tiled flooring which allows ease-of-movement of wheelchairs and baby cars.
Importance is especially placed on the comfort and ease-of-use of the toilets, wide and multifunctional "Everyone's Toilet", "Kids Toilet" designed specifically for children and toilets for ostomates are available.
Many benches and sofas are placed in the walkways for sitting when tired, and the priority seats for the handicapped and the elderly are provided.
The parking lot space only for handicapped persons is secured.
The environment has been prepared so that people in need can definitely use the space such as giving-out dedicated remote controllers for use.