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"CSR Report 2012" - AEON MALL Co., Ltd
G3 (GRI Sustainability Reporting Guidelines) Indicators
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| Index | Corres- pondence |
Corresponding page (web site) |
Corresponding page (booklet) |
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|---|---|---|---|---|
| 1.1 | Statements of the highest decision-maker of the organization about adequateness of sustainability and the strategy for implementation (Statements from the CEO, chairman or other equivalent level senior officers) | Yes | Top Message | P2 |
| 1.2 | Description of key impacts, risks, and opportunities | No | ||
| Index | Corres- pondence |
Corresponding page (web site) |
Corresponding page (booklet) |
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| 2.1 | Name of Organization | Yes | Back cover | |
| 2.2 | Primary brands, products, and/or services | Yes | P3 | |
| 2.3 | Operational structure of the organization including main divisions, operating companies, subsidiaries and joint ventures | Yes | P3 | |
| 2.4 | Location of the organization's headquarters | Yes | Back cover | |
| 2.5 | Number of countries where the organization operates, and names of countries that either have major operations or are specifically relevant to the sustainability issues covered in the report | Yes | Feature 1 The power of the "people" supporting town development. (Expansion of town development which transcends borders) |
P10-11 |
| 2.6 | Nature of ownership and legal form | No | ||
| 2.7 | Market Entry (including geographical details, entry sector, nature of customer/beneficiaries) | Yes | P3 | |
| 2.8 | Scale of the reporting organization, including: · Number of employees · Net Sales (for private sector organizations) or net revenues (for public sector organizations) · Total capitalization broken down in items of debts and equity (for private sector organizations) · Quantity of products or services provided |
Yes | Realization of a workplace where everyone can work with energy and vigor (Employee data) AEON MALL top page > Investor Relations |
P18 (Employee data) |
| 2.9 | Significant changes during the reporting period regarding size, structure, or ownership including: · The location of, or changes in operations, including facility openings, closings, and expansions · Changes in the share capital structure and other capital formation, maintenance, and alteration of operations (for private sector organizations) |
Yes | Topics | P4-5 |
| 2.10 | Record of award-winning during the report period | Yes | CSR top page (FTSE4GooD) |
P17 (FTSE4GooD) |
| Index | Corres- pondence |
Corresponding page (web site) |
Corresponding page (booklet) |
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| Report Profile | ||||
| 3.1 | Reporting Period (e.g., fiscal/calendar year) for information provided | Yes | P3 | |
| 3.2 | Date of most recent previous report issued (if any) | No | ||
| 3.3 | Reporting cycle (annually, biannual, etc.) | No | ||
| 3.4 | Contact point for questions regarding the report or its contents | No | ||
| Report scope and parameters | ||||
| 3.5 | Process for determining report content including: · Determining materiality · Prioritizing topics within the report · Identifying stakeholders the organization expects to use the report |
No | ||
| 3.6 | Parameters of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers) | No | ||
| 3.7 | State any special limitations on the scope of parameters of the report | No | ||
| 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations | No | ||
| 3.9 | Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimation applied to the compilation of the indicators and other information in report | No | ||
| 3.10 | Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such restatement (e.g., mergers/acquisitions, change of base years/period, nature of business, measurement methods) | No | ||
| 3.11 | Significant changed from previous reporting periods in the scope, parameters, or measurement methods applied in the report | No | ||
| GRI Content Index | ||||
| 3.12 | Table identifying the location of the Standard Disclosures in the report | Yes | GRI Guideline Indicators | |
| Assurance | ||||
| 3.13 | Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s) | No | ||
| Index | Corres- pondence |
Corresponding page (web site) |
Corresponding page (booklet) |
|
| Governance | ||||
| 4.1 | Governance structure of the organization, including committees under the highest governing body responsible for specific tasks, such as setting strategy or organizational oversight | Yes | Realization of a workplace where everyone can work with energy and vigor (Efforts in Corporate Governance) |
P19 |
| 4.2 | Indicate whether the Chair of the highest governing body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement) | Yes | Realization of a workplace where everyone can work with energy and vigor (Efforts in Corporate Governance) |
P19 |
| 4.3 | For organizations that have a unitary board structure, state the number of members of the highest governing body that are independent and/or non-executive members | Yes | Realization of a workplace where everyone can work with energy and vigor (Efforts in Corporate Governance) |
P19 |
| 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governing body | No | ||
| 4.5 | Linkage between compensation for members of the highest governing body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance) | No | ||
| 4.6 | Processes in place for the highest governing body to ensure conflicts of interests are avoided | Yes | Realization of a workplace where everyone can work with energy and vigor (Efforts in Corporate Governance) |
P19 |
| 4.7 | Process for determining the qualifications and expertise of the members of the highest governing body for guiding the organization's strategy on economic, environmental, and social topics | No | ||
| 4.8 | Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation | Yes | Feature 1 The power of the "people" supporting town development. (Our Commitment for AEON Code of Conduct) |
P7 |
| 4.9 | Procedures of the highest governing body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles | Partly Yes | Realization of a workplace where everyone can work with energy and vigor (Efforts in Corporate Governance) |
P19 |
| 4.10 | Processes for evaluating the highest governing body's own performance, particularly with respect to economic, environmental, and social performance | No | ||
| Commitments to the External Initiatives | ||||
| 4.11 | Explanation of whether and how the precautionary approach or principle is addressed by the organization | No | ||
| 4.12 | Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses |
Yes | Realization of a workplace where everyone can work with energy and vigor (Next generation accreditation mark "KURUMINN") |
P18 |
| 4.13 | Membership in association (such as industry association) and/or national/international advocacy organization in which the organization: · Has positions in governing bodies · Participates in projects or committees · Provides substantive funding beyond routine membership dues · Views membership as strategic |
No | ||
| Stakeholder Engagement | ||||
| 4.14 | List of stakeholder groups engaged by the organization | No | ||
| 4.15 | Basis for identification and selection of stakeholders with whom to engage | Yes | P3 (Definition of the "Our partners") |
|
| 4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group | No | ||
| 4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting | No | ||
| Index | Corres- pondence |
Corresponding page (web site) |
Corresponding page (booklet) |
|
| Economic | ||||
| 5.1 | Disclosure on Management Approach | No | ||
| Economic Performance Index | ||||
| Aspect: Economic Performance | ||||
| Core EC1. |
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments | Yes | AEON MALL top page > Investor Relations | |
| Core EC2. |
Financial implications and other risks and opportunities for the organization's activities due to climate change | No | ||
| Core EC3. |
Coverage of the organization's defined benefit plan obligations | No | ||
| Core EC4. |
Significant financial assistance received from government | No | ||
| Aspect: Market Presence | ||||
| EC5. | Range of ratio of standard entry level wage compared to local minimum wage at significant locations of operation | No | ||
| Core EC6. |
Policy, practices, and proportion of spending on locally-base suppliers at significant locations of operation | No | ||
| Core EC7. |
Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation | No | ||
| Aspect: Indirect Economic Impacts | ||||
| Core EC8. |
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement | Yes | Continual contribution to the regional society | P28-31 |
| EC9. | Understanding and describing significant indirect economic impacts, including the extent of impacts | No | ||
| Environmental | ||||
| Disclosure(s) on Management Approach | Yes | Promotion of environmental conservation from region to the planet (AEON MALL Environmental Policy) |
P21 | |
| Environmental Performance Indicators | ||||
| Aspect: Materials | ||||
| Core EN1. |
Materials used by weight or volume | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| Core EN2. |
Percentage of recycled input materials used | No | ||
| Aspect: Energy | ||||
| Core EN3. |
Direct energy consumption by primary energy source | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| Core EN4. |
Indirect energy consumption by primary source | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| EN5. | Energy saved due to conservation and efficiency improvements | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| EN6. | Initiatives to provide energy-efficient or renewable energy based products and services, and reduction in energy requirements as a result of these initiatives | Partly Yes | Promotion of environmental conservation from region to the planet (Environmental systems in the shopping mall) |
P20 |
| EN7. | Initiatives to reduce indirect energy consumption and reductions achieved | No | ||
| Aspect: Water | ||||
| Core EN8. |
Total water withdrawal by source | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| EN9. | Water sources significantly affected by the withdrawal of water | No | ||
| EN10. | Percentage and total volume of water recycled and reused | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| Aspect: Biodiversity | ||||
| Core EN11. |
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | Yes | Promotion of environmental conservation from region to the planet (Efforts towards Conservation of Biodiversity) |
P23 |
| Core EN12. |
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas | Yes | Promotion of environmental conservation from region to the planet (Efforts towards Conservation of Biodiversity) |
P23 |
| EN13. | Habitat protected or restored | Yes | Promotion of environmental conservation from region to the planet (Efforts towards Conservation of Biodiversity) |
P23 |
| EN14. | Strategies, current actions, and future plans for managing impacts on biodiversity | No | ||
| EN15. | Number of IUCN Red List species and national conservation list species with habitats in area affected by operations, by level of extinction risk | Partly Yes | Promotion of environmental conservation from region to the planet (Efforts towards Conservation of Biodiversity) |
P23 |
| Aspect: Emission, Effluents, and Waste | ||||
| Core EN16. |
Total direct and indirect greenhouse gas emissions by weight | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| Core EN17. |
Other relevant indirect greenhouse gas emission by weight | No | ||
| EN18. | Initiatives to reduce greenhouse gas emission and reduction achieved | Partly Yes | Promotion of environmental conservation from region to the planet | P20-P22 |
| Core EN19. |
Emission of ozone-depleting substances by weight | No | ||
| Core EN20. |
Emission of NOx, SOx, and other significant air emissions by type and weight | No | ||
| Core EN21. |
Total water discharge by quality and destination | Yes | Promotion of environmental conservation from region to the planet (Input / Output of FY2011) |
P22 |
| Core EN22. |
Total weight of waste by type and disposal method | Yes | Promotion of environmental conservation from region to the planet (Total weight of waste and recycling rate) |
P23 |
| Core EN23. |
Total number and volume of significant spills | No | ||
| EN24. | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally | No | ||
| EN25. | Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff | No | ||
| Aspect: Products and Services | ||||
| Core EN26. |
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation | Partly Yes | Promotion of environmental conservation from region to the planet | P20-P22 |
| Core EN27. |
Percentage of products sold and their packaging materials that are reclaimed by category | No | ||
| Aspect: Compliance | ||||
| Core EN28. |
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations | No | ||
| Aspect: Transport | ||||
| Core EN29. |
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workplace | No | ||
| Aspect: Overall | ||||
| EN30. | Total environmental protection expenditures and investments by type | Yes | SR Accounting Report for FY2011 | P34 |
| Society | ||||
| Labor Practices and Decent Work (Fair Employment Conditions) | ||||
| Disclosure(s) on Management Approach | No | |||
| Labor Practice and Decent Work (Fair Employment Conditions) Performance Index | ||||
| Aspect: Employment | ||||
| Core LA1. |
Total workforce by employment type, employment contract, and region | Yes | Realization of a workplace where everyone can work with energy and vigor | P18 |
| Core LA2. |
Total number and rate of employee turnover by age group, gender and region | No | ||
| LA3. | Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations | No | ||
| Aspect: Labor/Management Relations | ||||
| Core LA4. |
Percentage of employees covered by collective bargaining agreements | No | ||
| Core LA5. |
Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements | No | ||
| Aspect: Occupational Health and Safety | ||||
| LA6. | Percentage of total workforce represented in formal joint management worker health and safety committees that help monitor and advise on occupational health and safety programs | No | ||
| Core LA7. |
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region | No | ||
| LA8. | Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, thief families, or community members regarding serious diseases | Partly Yes | Realization of a workplace where everyone can work with energy and vigor (IProgram to promote the growth) |
|
| Core LA9. |
Health and safety topics covered in formal agreements with trade unions | No | ||
| Aspect: Training and Education | ||||
| Core LA10. |
Average hours of training per year per employee by employee category | No | ||
| Core LA11. |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in planning the end of their careers | Yes | Realization of a workplace where everyone can work with energy and vigor (Improvement of the work-life balance) |
P18 |
| LA12. | Percentage of employees receiving regular performance and career development review | No | ||
| Aspect: Diversity and Equal Opportunity | ||||
| Core LA13. |
Composition of governing bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity | Yes | Realization of a workplace where everyone can work with energy and vigor (Employee data) |
P18 |
| Core LA14. |
Ratio of basic salary of men to women by employee category | No | ||
| Human Rights | ||||
| Disclosure(s) on Management Approach | No | |||
| Human Rights Index | ||||
| Aspect: Investment and Procurement Practices | ||||
| Core HR1. |
Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening | No | ||
| Core HR2. |
Percentage of significant suppliers and contractors that have undergone screening on human rights and action taken | No | ||
| HR3. | Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained | No | ||
| Aspect: Non-Discrimination | ||||
| Core HR4. |
Total number of incidents of discrimination and actions taken | No | ||
| Aspect: Freedom of Association | ||||
| Core HR5. |
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights | No | ||
| Aspect: Child Labor | ||||
| Core HR6. |
Operations identified as have significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor | No | ||
| Aspect: Forced and Compulsory Labor | ||||
| Core HR7. |
Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor | No | ||
| Aspect: Security Practices | ||||
| HR8. | Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations | No | ||
| Aspect: Indigenous Right | ||||
| HR9. | Total number of incidents of violations involving rights of indigenous people and actions taken | No | ||
| Society | ||||
| Disclosure(s) of Management Approach | No | |||
| Social Performance Index | ||||
| Aspect: Community | ||||
| Core SO1. |
Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting | No | ||
| Aspect: Corruption | ||||
| Core SO2. |
Percentage and total number of business units analyzed for risks related to corruption | No | ||
| Core SO3. |
Percentage of employees trained in organization's anti-corruption policies and procedures | No | ||
| Core SO4. |
Actions taken in response to incidents of corruption | No | ||
| Aspect: Public Policy | ||||
| Core SO5. |
Public policy positions and participation in public policy development and lobbying | No | ||
| SO6. | Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country | No | ||
| Aspect: Anti-Competitive Behavior | ||||
| SO7. | Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes | No | ||
| Aspect: Compliance | ||||
| Core SO8. |
Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations | No | ||
| Product Responsibility | ||||
| Disclosure(s) of Management Approach | No | |||
| Product Responsibility Performance Index | ||||
| Aspect: Customer Health and Safety | ||||
| Core PR1. |
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures | Partly Yes | Acquisition of Security Born from Ceaseless Pursuit of Safety | P26-27 |
| PR2. | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes | No | ||
| Aspect: Product and Service Labeling | ||||
| Core PR3. |
Type of products and service information required by procedures and percentage of significant products and services subject to such information requirements | No | ||
| PR4. | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes | No | ||
| PR5. | Practices related to customer satisfaction,including results of surveys measuring customer satisfaction | No | ||
| Aspect: Marketing Communications | ||||
| Core PR6. |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship | No | ||
| PR7. | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes |
No | ||
| Aspect: Customer Privacy | ||||
| PR8. | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data | No | ||
| Aspect: Compliance | ||||
| Core PR9. |
Monetary value of significant fines for noncompliance with laws and regulation concerning the provision and use of products and services | No | ||